Quality Policies

WE ARE COMMITTED TO EXCELLENCE; therefore, we have adopted a Quality Management System based on the ISO 9001:2015 standard, with the firm purpose of optimizing the operation of our Organization through three fundamental pillars: the quality of our services, customer satisfaction and the constant pursuit of improvements in our processes.

Böhm Asesores de Seguros • Políticas de calidad. Bureay Veritas Certification ISO 9001

OUR COMMITMENT

BÖHM INSURANCE ADVISRORS is an organization dedicated to Comprehensive and Professional Insurance Advice, Risk Analysis and Insurance Marketing and Production.

The Management of BÖHM INSURANCE ADVISORS has decided to implement a Quality Management System based on the ISO 9001:2015 standard focused on organizing the operation of the company based on the basic pillars of the quality of its services, customer satisfaction and continuous improvement. To this end, BÖHM INSURANCE ADVISORS is committed to:

Assume quality and its improvement as a responsibility of all members of BÖHM INSURANCE ADVISORS.
Measure customer satisfaction through their perception of the quality of the service offered.
Train and raise awareness of the organization personnel, with the aim of achieving their qualification to comply with the provisions of this Policy.
Work on Continuous Improvement, establishing and reviewing the Quality objectives.
Maintain a fluid relationship with suppliers.
Quality is obtained by planning, executing, reviewing and improving the Management System, taking care of our personnel, keeping in mind at all times the context of the organization, both internal and external, and committing ourselves to the environment.
Quality directs us to pay maximum attention to the technological evolution and to the possible improvements that new technologies may make available to us.
To establish as a priority the fulfillment of legal and other requirements.

Quality and Commitment to continuous improvement require the participation and collaboration of everyone, so this Policy is disseminated to all company personnel for their knowledge and understanding.